Support

Email [email protected] and we will get back to you, usually within one business day. Tell us your name and the store involved so we can help faster.

Join a store:scan the store's Pointly QR code or tap your card link — it is added to your wallet automatically.

Find your cards: open the Pointly app; every store you have joined is on your home screen.

Use a reward: show your card to the store; staff scan it to apply your reward.

You can delete your account and data anytime — see getpointly.com/delete-accountor, in the app, Profile → Account & security.