Terms of Service

Pointly is a digital loyalty card platform. Merchants create programs (stamp cards, points cards, rewards). Customers join those programs and earn rewards by visiting and scanning.

You're responsible for what happens on your account. Don't share credentials. Don't use Pointly to commit fraud. Don't scan QR codes you got from somebody else trying to game stamps.

If you suspect your account is compromised, change your password immediately and email [email protected].

If you run a loyalty program on Pointly, you agree to honor the rewards customers earn through the platform. We facilitate the program — you're the one fulfilling the actual reward.

Don't cancel a customer's rewards or strip them of stamps unless you have a clear reason (fraud, abuse). Customers earn the reward you advertised.

Pricing for paid plans is shown in the Billing page of your dashboard. You can cancel anytime — your data stays with you for as long as you keep the account.

Pointly is built for legitimate businesses and real customers. Don't auto-script scans, don't fake reviews, don't spam other users with campaigns. We may suspend accounts that abuse the platform.

Pointly Coins (the platform-wide loyalty currency) have no cash value and can't be exchanged for currency. They can only be redeemed at participating merchants, and only per the terms of each merchant.

Rewards earned via stamp cards are subject to the merchant's rules — expiration dates, fair use, etc.

You can delete your account anytime — Pointly will anonymize your data within 30 days.

We can suspend or close accounts that violate these terms or threaten the platform's integrity. We'll explain why when we do.

Pointly is provided “as is.” We don't guarantee the service will always be available or error-free. We're not responsible for what merchants do with your data beyond the contract above, or for the quality of the rewards they offer.

We update these terms occasionally. The “last updated” date at the top tells you when. Material changes get an in-app notice.

These terms are governed by the laws of Lebanon. Disputes go through Beirut courts unless local consumer law gives you stronger rights.

Questions? Email [email protected].